Last updated: September 2026
Welcome to Aloe Glow.
These Terms & Conditions apply to your use of the Aloe Glow website and purchases made through our online store.
By using this website or purchasing from us, you agree to these Terms & Conditions together with any other policies referenced on our website.
Website Use
You may use this website for lawful personal purposes.
You must not use the website in a way that may damage, disrupt or interfere with its operation or security, or attempt to gain unauthorised access to the website, its systems or information.
Product Information
We make reasonable efforts to ensure product descriptions, ingredients, images, prices and other information displayed on our website are accurate.
Product packaging, appearance or information may occasionally change, and colours displayed on your device may vary from the physical product.
Where ingredient sensitivities or allergies are a concern, please check the ingredient information provided with the product before use.
Skincare Information
Information provided by Aloe Glow, including information about ingredients, skincare routines, skin types and product benefits, is provided for general information purposes.
Individual skin can respond differently to cosmetic products.
We recommend patch testing a new topical product before incorporating it into your regular skincare routine. If irritation or an unexpected reaction occurs, discontinue use.
The patch-testing recommendation is also consistent with the skincare material you gathered, which recommends testing on the inner wrist for 24 hours before use.
Information on this website is not intended to diagnose, treat or cure a medical condition and should not replace advice from an appropriately qualified healthcare professional.
Orders
When you place an order through our website, you are making an offer to purchase the products in your cart.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
- a product is unavailable
- incorrect pricing or product information has been displayed
- payment cannot be processed
- we reasonably suspect fraudulent activity; or
- an order cannot reasonably be fulfilled.
If payment has already been received for an order we cannot fulfil, we will arrange an appropriate refund.
Prices & Payment
Prices displayed on the website are in Australian dollars unless otherwise stated.
Prices, products and promotions may change from time to time.
Any applicable shipping costs will be shown during checkout before you complete your purchase.
Promotions & Discount Codes
Promotional offers and discount codes may be subject to additional conditions, including expiry dates, minimum purchase amounts or exclusions.
Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to withdraw or amend a promotion where necessary, subject to applicable law.
Shipping
Orders are shipped according to our Shipping & Delivery Policy.
Delivery estimates are provided as a guide and may be affected by postal or courier delays and circumstances outside our reasonable control.
Returns & Refunds
Returns, refunds and exchanges are handled according to our Returns & Refunds Policy and your rights under Australian Consumer Law.
Nothing in these Terms & Conditions excludes, restricts or modifies rights that cannot lawfully be excluded.
Intellectual Property
Unless otherwise stated, the content of the Aloe Glow website — including branding, text, graphics, photographs, product imagery and website content — is owned by or licensed to Aloe Glow.
You may not reproduce, distribute, commercially exploit or substantially copy our website content without permission, except where permitted by law.
Third-Party Services & Links
Our website may use or link to services provided by third parties, including payment providers, delivery providers and social media platforms.
Those third-party services may have their own terms and privacy policies.
Errors & Website Availability
We may correct errors or inaccuracies on the website, including errors relating to product information, availability, promotions or pricing.
We cannot guarantee that the website will always operate without interruption or error.
Liability
To the maximum extent permitted by law, Aloe Glow is not responsible for loss arising from misuse of our products, failure to follow product directions or use of the website in a manner inconsistent with these Terms.
Nothing in these Terms excludes or limits any guarantee, right or remedy that cannot legally be excluded or limited under Australian law.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The version published on the Aloe Glow website at the time will be the current version.
Governing Law
These Terms & Conditions are governed by the laws of Western Australia, Australia, and applicable Commonwealth laws.
Contact
Questions regarding these Terms & Conditions can be sent to:
Aloe Glow
Email: admin@aloeglow.com.au
